Rhima breakdowns
D’Heldt distributes professional dishwashing machines from Dutch manufacturer Rhima. In our range, you will discover different types, from simple front loaders to complex washers with slide-through dishwashers, pre-rinsers and basket conveyors. Is your Rhima washing machine malfunctioning? Then find out how to fix it below. We list the most common problems and explain the possible causes and solutions.
My Rhima dishwasher leaks
You can miss a leaking dishwasher like a toothache. In some cases, it is possible to fix it yourself. To do this, first find the source of the leak. Is it located at the bottom of the machine or inside? Next, check your appliance’s water supply, drain and pipes. Make sure they are connected correctly.
A lot of other defects can cause a leak. Think, for example, of broken PVC pipes, the metal welds not working as they should, or a pump defect. In such cases, contact D’Heldt. We are happy to take a look on site to solve the fault as quickly as possible.
General Rhima malfunctions
The most common faults with Rhima dishwashers are an appliance that does not turn on, a wash tank that does not fill and a display that does not indicate the correct temperature. Furthermore, there are sometimes comments about the quality of cleaning or drying. These faults are usually easy to repair yourself. Does the problem persist? Do not hesitate to contact us.
| Malfunction | Problem | Solution |
| The machine does not fill. |
The supply tap is closed. The door is not closed. The intake filter is clogged with dirt. The level regulator is faulty. External booster pump blocks (if present). |
Open the supply tap. Close the door. Clean the inlet valve filter. |
| The wash programme light flashes. | The wash tank is not filled. | Check that the water tap is open and that the overflow pipe is properly positioned. |
| Water does not heat up (on machines with Thermostop) | .Thermostat boiler or element is faulty. | Contact D’Heldt. |
| The regeneration light flashes. | The wash tank is not emptied. | Remove the overflow pipe and empty the wash tank. |
| During the programme, the machine stops and does not continue. |
The machine is connected to an overloaded group. The fuse in the group box has blown. |
Connect the machine to a separate group. Check and replace the fuse. |
| During the programme, the machine stops and starts refilling water. |
The previous day’s water has not been replaced. The overflow pipe is not correctly positioned. The level regulator works erratically. |
Have the wash tank refilled. Remove the overflow pipe and reinstall it. |
| The display does not show the temperature. | Clogged level controller or faulty relay. | Contact D’Heldt. |
| The washing result is insufficient. |
The wash heads are clogged or the wash arms are not rotating. The concentration of detergent is insufficient. Foam remains present. The wash pump filter is dirty. |
Clean the wash arms and wash heads. Add additional soap detergent. Use less or no foaming soap. Clean the pump filter. |
| The drying result is insufficient. |
Gloss detergent dosage is insufficient or the supply tank is empty. The dishes were left in the machine for too long. The temperature of the rinse water is too low. |
Set the right dosage and check that there is sufficient supply. Remove the dishes from the machine immediately after each programme. Check the temperature of the boiler thermostat. |
| Streaks and stains are visible on the crockery. |
The machine doses too much lubricant. The water contains too much lime. There is too little salt in the salt reservoir. There is salt in the wash tank (only for machines with built-in water softener). |
Reduce the glazing agent dosage. Check hardness. Fill the salt reservoir and regenerate more often. Clean the wash tank thoroughly and try not to spill salt in the salt reservoir. |
| The machine does not turn on. |
No voltage is present, possibly due to a short circuit, faulty circuit board, broken switch… The on/off switch is off. |
Check that there is voltage and that the on/off switch is on. If the machine still does not work, contact D’Heldt. |
Specific Rhima faults
In addition to these general faults, Rhima dishwashers also signal specific error messages. They indicate these in different ways:
- the different colours of the START button
- instructions on the display, such as DOOR to close the door
- alarm messages on the display, usually indicated by a number
The error messages themselves also vary from appliance to appliance. So be sure to refer to your dishwasher’s manual to correctly interpret and resolve the fault. Usually, it is about the boiler or wash tank not getting to the right temperature, a too low water level in the wash tank or a filter fault. Often these are the signal for faulty components, such as the sensor in the boiler or wash tank, or the pump for rinsing the dishes, increasing the water pressure or draining dirty water. In such cases, be sure to contact D’Heldt.
One of the most common Rhima malfunctions is the thermal motor protection. This is triggered when the wash pump is jammed. First check that the power supply is OK. If it is, there are probably one or more objects stuck in the pump. Try to remove them yourself when you know what you are doing. Or contact us so that one of our experienced technicians can help you further.
Rhima malfunction prevention
Warning messages and error messages do not address you for mistakes or omissions. They are there to help you. Nevertheless, you can avoid many breakdowns and malfunctions by regularly maintaining your industrial dishwashers. Think about daily cleaning and changing filters and wash water, for example.
In addition, we and Rhima recommend that you use our service for professional food machinery at least once a year. Our technicians will carry out preventive maintenance, including a thorough cleaning and descaling of your machine. Furthermore, if necessary, we replace parts that threaten to cause you problems.
D’Heldt, your Rhima expert
D’Heldt has more than 60 years of experience in industrial food machinery. Therefore, there is no failure, warning message or error code that holds secrets from our professional technicians. Problems or malfunctions with your Rhima dishwasher? Contact us, we will provide the solution.